Straight Answers
for Detailers.

DetailGrid is browser-based business management software built for automotive detailers. It connects customers, vehicles, services, estimates, appointments, invoices, payments, reminders, service history, and reporting in one workspace.

DetailGrid is built for owner-operators, mobile detailers, small detailing shops, and small teams that want a workflow designed around detailing rather than generic contact and job software.

DetailGrid organizes work around detailing: customers and their vehicles, services and packages, estimates, appointments, invoices, and service history. Those records stay connected in one browser-based workspace.

Eligible accounts receive a 7-day free trial with a card required. Unless canceled before the trial ends, Solo begins billing at $49 per month or $490 per year. Annual billing is one yearly charge. Previously trialed accounts do not receive another trial by changing frequency.

A card is required to start the seven-day free trial. Unless you cancel through billing management before the trial ends, the Solo subscription begins billing at your selected frequency: $49 per month or one $490 charge per year.

Yes. You can manage and cancel the subscription through Account and Billing. Access continues according to the active billing terms shown in the billing portal.

Subscription fees are non-refundable except where required by law or specifically approved by DetailGrid in writing.

DetailGrid uses authentication, business-scoped access controls, and server-side handling of sensitive billing operations to help protect business data. No system can be guaranteed to be absolutely secure. See our Privacy Policy for how information is handled.

Contact [email protected] to confirm your Canadian business setup and payment availability before subscribing. Prices shown are in USD; taxes may apply. Connected payment availability depends on Stripe account eligibility.

Yes. The current launch is browser-based and responsive, so mobile detailers can use DetailGrid from a modern web browser. Native iPhone and Android apps are not part of the current launch.

Contact [email protected] for help with DetailGrid, your account, or billing. Use the Contact Support link on this page to email the support team.

The Solo plan is $49 per month or $490 per year, billed as one annual charge. Pro and Elite are listed as Coming Soon and are not currently available to purchase.

A card is required to start the seven-day free trial. Unless you cancel through billing management before the trial ends, the Solo subscription begins billing at your selected frequency: $49 per month or one $490 charge per year.

Eligible accounts receive a 7-day free trial with a card required. Unless canceled before the trial ends, Solo begins billing at $49 per month or $490 per year. Annual billing is one yearly charge. Previously trialed accounts do not receive another trial by changing frequency.

Yes. You can manage and cancel the subscription through Account and Billing. Access continues according to the active billing terms shown in the billing portal.

Subscription fees are non-refundable except where required by law or specifically approved by DetailGrid in writing.

Pro is listed at $79 per month or $790 per year, but is Coming Soon and not currently available to purchase. Its existing Tier 2 capabilities include employee and crew management, crew-aware scheduling, and Vehicle Condition Scan. These are not unlocked by a Solo trial. Elite is also unavailable to purchase.

Solo is currently the only purchasable plan. Choose monthly or annual billing when signing up. Use Account and Billing for the changes available to your subscription, or contact support. Immediate plan or billing-frequency changes are not promised.

No. Customers can use secure browser links to review estimates and invoices, respond to estimates, and pay eligible invoices without downloading an app.

Yes. DetailGrid supports CSV import for customer records. Service catalog records can also be imported through the separate service CSV workflow.

Yes. The current launch is browser-based and responsive, so mobile detailers can use DetailGrid from a modern web browser. Native iPhone and Android apps are not part of the current launch.

Yes. DetailGrid sends automatic appointment reminder emails for eligible confirmed appointments so customers have the upcoming job details before the scheduled work.

Service follow-ups use completed work and service history to bring due maintenance back into view for the detailer. The detailer chooses when to send the customer a follow-up email; the message is not sent automatically.

Yes. Customer profiles can keep associated vehicles, recent work, and service history connected so the relationship is not split across separate notes and apps.

Yes. Solo includes the customer booking link and its request review workflow, along with reports for collected revenue, completed jobs, customer activity, and service performance. These are not Pro-only features. Collected revenue reflects recorded receipts, including tax, rather than profit.

Pro is listed at $79 per month or $790 per year, but is Coming Soon and not currently available to purchase. Its existing Tier 2 capabilities include employee and crew management, crew-aware scheduling, and Vehicle Condition Scan. These are not unlocked by a Solo trial. Elite is also unavailable to purchase.

DetailGrid uses authentication, business-scoped access controls, and server-side handling of sensitive billing operations to help protect business data. No system can be guaranteed to be absolutely secure. See our Privacy Policy for how information is handled.

Subscription checkout is hosted by Stripe. DetailGrid does not store full payment-card numbers or CVV codes. Online customer invoice payments use the detailing business’s connected Stripe account.

Cancellation is not account deletion. Inactive account and business data may be retained for up to 12 months, with some records retained longer for legal, security, payment, dispute, tax, or audit reasons. Export, deletion, and correction requests are manually reviewed; identity and ownership may need verification.

Connect Stripe if you want customers to pay eligible issued invoices online by card. Stripe is optional for the main workspace, and you can also record supported offline payments such as cash or check.

Subscription checkout is hosted by Stripe. DetailGrid does not store full payment-card numbers or CVV codes. Online customer invoice payments use the detailing business’s connected Stripe account.

DetailGrid charges a $1 application fee for every successful online customer payment processed through Stripe Connect while the detailing business is on Solo, including each successful partial payment, when that fee is implemented. Stripe processing fees are separate and remain the business responsibility.

Contact [email protected] for help with DetailGrid, your account, or billing. Use the Contact Support link on this page to email the support team.

Use Book a Demo to open the existing demo booking page and choose an available appointment. The demo booking service opens separately from DetailGrid.

Contact [email protected] to confirm your Canadian business setup and payment availability before subscribing. Prices shown are in USD; taxes may apply. Connected payment availability depends on Stripe account eligibility.